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Redeem by Mail

Warranty Instructions: 

In order to exchange your damaged items, please send us the following:

A. The damaged iron. 
B. Completed warranty card.  If you don’t have a warranty form, please click here.
C. Copy of the original receipt, or bank statement, as proof of purchase.
D. $20.00USD service fee (check or money order).

*The service fee may vary for certain products.

*Please DO NOT ship the damaged product in the original box.

*No products will be replaced without this payment attached. 

*For redemptions from Canada, Hawaii, or Mexico, please send $25.00USD service fee.

*For other international warranties, please send $39.99USD

Please send to: 

         Sutra Beauty

         6701 Odessa Ave.

         Van Nuys, CA


         (please allow 7-10 business days from the day received the product)