REDEEM BY MAIL – Sutra Beauty

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REDEEM BY MAIL

In order to exchange your damaged item, please mail us the following:
  • A. The damaged product (please ship without the box!) 
  • B. Completed warranty card.  If you don’t have the warranty form, please click here.
  • C. Copy of the original receipt, or bank statement, as proof of purchase.
  • D. $20.00USD service fee (check or money order).

*The service fee may vary.

*Please DO NOT ship the damaged product in the original box.

*Products will not be replaced without the service fee attached. 

*For redemptions from Canada, Hawaii or Mexico, please send $25.00USD service fee.

*For other international warranties, please send $40.00USD service fee. 

Please mail the product to: 

Sutra Beauty
Warranty Department
6701 Odessa Ave.
Van Nuys, CA 91406

(please allow 7-10 business days from the day the product is received)